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Today is: November 29, 2021  

Frequently Asked Questions

The following is a list of questions that are the most frequently asked regarding BCG. If you are seeking an answer that is not displayed on this page, please do not hesitate to contact us with your query. Any questions, comments or feedback you may have is much appreciated.

1How does Aldrich & Bonnefin, PLC interplay with BCG?
Aldrich & Bonnefin, PLC act as legal counsel for BCG. Aldrich & Bonnefin is comprised of experienced lawyers from all fields of banking and general business practice. The firm has been serving the California financial community for over 36 years, offering a comprehensive range of services to banking and business clients.
2 Can a financial institution outside of California enjoy any of the services offered through BCG?
Yes. A non-member located within or outside of California can purchase just some or the entire 191-set collection of Standard Procedures Manuals in hard copy or subscribe to all 191 manuals through an online library called Compliance Companion®. Non-members can also attend the monthly webinars and all-day seminars at non-member rates.
3 Is the price of Compliance Companion®, the online version of all 191 Standard Procedures Manuals, different for a member than a non-member?
Definitely. As a member, a financial institution receives a cost savings of over $1,000 for the purchase of a Compliance Companion® subscription.
4 When a financial institution purchases Compliance Companion® subscription, what is it buying?
A financial institution is really purchasing an annual subscription with a five concurrent user license to the 191 Standard Procedures Manuals accessible via the internet. This online compliance library, which is accessible through a unique user password, is easy to use, is fully searchable, and allows bookmarking and adding user notes.
5 As a BCG member, if a financial institution subscribes to Compliance Companion®, does it still receive the manuals in hard copy?
Yes. Compliance Companion® is a separate and distinct product from BCG membership. As a BCG member, a financial institution can still purchase hard copies of any Standard Procedures Manual at a discounted price.
6 As a BCG member, how many employees can a financial institution send to the all-day seminars?
Through the BCG membership, a financial institution can send up to 20 employees to the all-day monthly seminars located at in several different locations throughout the state of California. Note, however, that a member cannot send all 20 employees to the same location.
7 How many free compliance questions are included in BCG membership?
BCG Membership includes a total of three free compliance questions each month that are of a routine nature (generally limited to 24 minutes or less), which can be submitted by telephone or email. Note: Only Authorized Agents, designated by their institution, can make these inquiries.
1 As of July 2019, SPM #14, Loan Participations, has been incorporated into SPM #3, Commercial Lending. In addition, we are no longer supporting or updating SPM #16, Employment Law.
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